I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.
Very easy to order delivery was as promised tracking was always correct.
This is our second year using GiftBasketsOverseas for our year-end partner gifts, and they continue to exceed expectations. Mariana helped us curate beautiful gift options across two different price points, making the selection process easy and efficient. Shipping both domestically and internationally can be a headache but their team stayed on top of every tracking number and update. Highly professional, reliable, and a joy to work with.