Superb communication & customer service. Despite very late ordering Alyssa Bell managed to ensure our clients received their gift baskets from us & kept up updated throughout.
The feedback from our clients was overwhelmingly positive. They were delighted with the quality and presentation of the gifts, which helped strengthen our business relationships. The joy and appreciation expressed by our clients were a testament to the quality service provided by Gift Baskets Overseas.A special mention must be made of Yaroslav, our point of contact at Gift Baskets Overseas. His dedication and customer service were exemplary. Yaroslav was always available, responding promptly to our queries and providing assistance whenever needed. His commitment to ensuring the smooth delivery of our gifts was remarkable. He went above and beyond, performing incredible feats to ensure customer satisfaction.
Alyssa and her team were extremely helpful from start to finish - from providing suggestions according to budget to confirming once deliveries were made. Definitely worth using the service, especially for multiple orders.
I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.