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I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.
Definitely! A 🌟 🌟 🌟 🌟 🌟 service! I cannot recommend Gifts Baskets Overseas highly enough. They are my go-to corporate gifting partner year after year, and I use them without hesitation. Their ability to ship corporate gifts seamlessly across the globe is truly impressive. Every order is handled with care, deliveries are consistently on time, and the gift selection is second to none. Elegant, high quality, and always well received by our recipients. What truly sets Gift Baskets Overseas apart, however, is their exceptional team. Every agent I’ve worked with has been professional, reliable, and a pleasure to collaborate with. A very special shout-out to Alyssa Bell, who has supported my corporate gifting needs for several years now. Alyssa is outstanding, responsive, detail-oriented, and consistently ensures everything runs smoothly without a single hitch. Thank you, Alyssa, and thank you to the entire Gift Baskets Overseas team for making global corporate gifting effortless and stress-free. A true partner I trust and highly recommend.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!