I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
I use Gift Baskets Overseas for client holiday gifts and appreciate their very responsive customer service. They quickly assisted with determining which items were available for the many countries we were shipping gifts to. I also like that they kept me updated and assisted when I had questions. We switched to Gift Baskets Overseas for their better inventory and customer service.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!
I appreciate the quality of communication and the speed of service from Gift Baskets Overseas. We had to switch gifting companies at the last moment because the other company couldn't deliver to the countries we needed. Gift Baskets Overseas solved this issue quickly, sending gifts to all our recipients within a week and within the timeframes we set. The initial setup was a breeze, I give it a 10 out of 10, and I'm really satisfied as everything went just great. Gift Baskets Overseas quickly solved our problem of sending gifts to multiple countries within a week. I like their communication quality and speed.