The customer service is wonderful. They rang me within 30 minutes the first time I used them as I had forgotten to add receiver's phone number. Another time I got the address wrong and they sorted it immediately I realised. I use twice a year to send gifts to my son in Hong Kong from UK. They are always delivered on time and are beautifully packaged and of high quality.
Thanks for the prompt and timely delivery of the gifts to our customers, your efficiency and attention to detail have contributed to a positive experience for both our company and our customers.
I send 2 packages with this company and had a pleasant experience. Not only packages arrive as the picture indicated, also due to a delivery issue the customer service promptly took care of the issue. I appreciate their communication with me and commitment for customer service.
My stepson is being married over in Vietnamese and we wanted to send a gift to her parents. I did not have a clue how to do this and came across your website-very simple to use, choose the gift, include a card (written in Vietnamese) as her parents do not speak English. Great communication via email of progress, delivery of our gift- wonderful, highly recommended!
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