I am thankful to find Gift Baskets Overseas - they delivered 22 gift baskets to all of our clients in Europe and Asia. I can speak highly of their customer service: I was able to get my order submitted in Excel file and they handled the rest. I wish most US businesses were as efficient and fast.
• Reviewed by R. D. - April 30, 2016
It took me three years, gifts across multiple countries and many impeccable fulfillment from GiftbasketOverseas to write this review. So u can understand what a nosy customer I am :). If they can satisfy me, trust me, you would be no exception. I always had a lot of "when to be delivered", "how to be delivered", "Digital proof", "last minute ordering" and what not. But I must appreciate the team for patiently giving me a hearing and delivering exactly the way I wanted, even on a Sunday at times. The entire team, communication and experience was wonderful.
I would recommend them to anyone wanting to send gifts to their near and dear ones across the globe. I am sure the giftbasketoverseas team will continue to do the great and efficient job that they are doing. You people are amazing. All the best !!! :)
I must also mention of the lady who delivered the gift to my friend in Croatia and whose name I don't recollect (sadly), but she was amazing too and brought smile on my friends face.. Nothing more that I could ask for. Cherish the experience.. Thank you :)
• Reviewed by Rajesh - December 24, 2017
I'm a speechless! All I can say is Excellent service. It was my first time to use GiftBasketsOverseas.com and I'm truly satisfied by the great service and the on-time delivery. My wife who lives in Abu Dhabi, UAE is more than happy to see the unexpected gift for her birthday from me and that makes me happy too!
• Reviewed by Farhan - July 07, 2017
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)