I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Our company orders every year for our International Customers and have for several years. We order about thirty each Holiday season and ship worldwide. The baskets look nice, like your average gift baskets from a gift basket company, so for us it isn't really about the gift, but more so the process. We are very busy and just want to get something nice out to our customers as quickly and hassle-free as possible. Our representative, Mariana Pereira makes it so easy and convenient. She is honestly the ONLY reason why we don't look into other companies with similar offerings. She is flexible with our changes and makes great suggestions- she just makes the process hassle free. She is extremely responsive and just PERFECT! Thank you, Mariana and GiftBasketsOverseas!
I use Gift Baskets Overseas for client holiday gifts and appreciate their very responsive customer service. They quickly assisted with determining which items were available for the many countries we were shipping gifts to. I also like that they kept me updated and assisted when I had questions. We switched to Gift Baskets Overseas for their better inventory and customer service.
They offer endless options and ship globally, which is important because the logistical side of gift-giving and creating an experience for your partners or customers can often be the most challenging part. Their support team is extremely responsive; when one of the gift recipients was unresponsive, Gift Basket Overseas kept me updated and tried several ways to reach the recipient. I truly appreciate their dedication and the quality of their service. Sending gifts internationally can often be unpredictable, but this service saved me a great deal of time and stress.