Gift Baskets Overseas are amazing providing worldwide service with custom products. I use Gift Baskets Overseas for a global cake delivery campaign in my company. They solved my problem of needing custom design cakes with my logo, which other companies couldn't meet. I appreciate their product quality, honesty, and problem-solving, though vendor reliability can sometimes be challenging. What do I like best? I truly appreciate Gift Baskets Overseas for several reasons. The quality of their products is outstanding, ensuring that everything they deliver is fresh and flavorful, which gives me confidence in their offerings. I value their honesty and reliability; they are transparent about their capabilities, and if something is not feasible, they communicate that upfront. This openness fosters a collaborative environment where we can find solutions together. Additionally, their global reach is impressive. They manage to provide consistent service and maintain our desired designs across different countries, which was a challenging task that other companies couldn't commit to. The initial setup process was exceptionally smooth and straightforward, making communication easy and efficient, which further enhances the overall experience. The team is dedicated, always delivering and making it possible for us to run campaigns seamlessly. This level of service has earned them my trust and high likelihood of recommending them to others, scoring a perfect 10 on my recommendation scale.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!
Our company orders every year for our International Customers and have for several years. We order about thirty each Holiday season and ship worldwide. The baskets look nice, like your average gift baskets from a gift basket company, so for us it isn't really about the gift, but more so the process. We are very busy and just want to get something nice out to our customers as quickly and hassle-free as possible. Our representative, Mariana Pereira makes it so easy and convenient. She is honestly the ONLY reason why we don't look into other companies with similar offerings. She is flexible with our changes and makes great suggestions- she just makes the process hassle free. She is extremely responsive and just PERFECT! Thank you, Mariana and GiftBasketsOverseas!
Loved the communication for me and the recipient. The delivery was to a hotel and left with front desk exactly as I requested. My recipient was send a message to let her know it arrived and later to ensure satisfaction. We were both greatly impressed and appreciative.