The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.
I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Totally Recommend! I have various clients and family members all over Europe and South America and have used GiftBasketsOverseas for the last 3-4 years to send them gifts. They are super responsive and communicative and my recipients are always very happy with their baskets. Mayra Sierra in particular has been helping me with my corporate orders for the last 3 years. She has been amazing and and extremely helpful in letting me know about order deliveries, etc.
The company delivered the order on time. The flowers were fresh, and the gift items were of excellent quality. My friend’s mother truly appreciated her birthday gift. I look forward to ordering future gifts from this company.