Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
Ned - April 25, 2018
I work for a company with international clients. I called to confirm the quality and contents of the gift basket, submitted an order on a Friday and it was delivered in Korea early Tuesday morning. Excellent communication through the whole process. They even called me to confirm that the credit card I used on the order was mine!
Elizabeth - December 22, 2015
Last night I got a confirmation that the recipient received the cake and greeting card. I'm so glad that you solved the problem. I was considering for the next year to look for another company, but as you took care about the reported issue, surely I will come back to you for your services. Thanks a lot. Keep doing a good service, and take care of this kind of issues for future customers.
Gabriela A - September 21, 2015
The recepient of the birthday gift reported to me that the basket was very tastefully arranged and the person who called to announce the delivery was really polite, and so was the deliverer. The gift was delivered at the exact ordered date. This is a very convenient and time-saving service. Thank you.
Sandra - February 12, 2017
(Jacksonville FL, USA)