I use Gift Baskets Overseas for client holiday gifts and appreciate their very responsive customer service. They quickly assisted with determining which items were available for the many countries we were shipping gifts to. I also like that they kept me updated and assisted when I had questions. We switched to Gift Baskets Overseas for their better inventory and customer service.
My friends enjoyed the basket very much. Thank you for your patience and professionalism. Warmest greetings from a sunny South Africa.
I have never sent anything overseas before but I found Gift Basket Overseas (GBO)and they were the most customer service friendly company I`ve ever done business with. I picked out one of their baskets and sent it from the U.S. to Colombia South America. The basket arrived on time but wasn`t exactly how it showed in the catalog. When I pointed this out to GBO they appointed Alex Praet as my personal customer care specialist. Alex immediately said they want to make it right and allowed me to pick out another basket at no charge, I was shocked this was above and beyond what I expected. They had a new basket delivered within days. Then I wanted to send a spa package to that same person in Colombia so I reached out to Alex to help me find a spa close by. Alex took it upon himself to find a local spa and negotiate a good price, and the best part was GBO does not even offer that product but Alex helped me secure it anyway. I have never written a review on anything before but I felt compelled to do so because of the extraordinary customer service I received from Alex and Gift Baskets Overseas. And the person I was sending these gifts to was overwhelmed with joy, it was an amazing experience. Do not hesitate to use this company for any of their products, they are amazing.
GiftBasketsOverseas is convenient, fast, and very service-minded. They answer questions promptly, are proactive if there are any delivery issues, and make the process truly easy and enjoyable. Highly recommend!