I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Quite possibly the best customer service I've ever experienced. The selections were amazing for each country. They will always be my go to for overseas gift deliveries.
Gift Baskets Overseas are amazing providing worldwide service with custom products. I use Gift Baskets Overseas for a global cake delivery campaign in my company. They solved my problem of needing custom design cakes with my logo, which other companies couldn't meet. I appreciate their product quality, honesty, and problem-solving, though vendor reliability can sometimes be challenging. What do I like best? I truly appreciate Gift Baskets Overseas for several reasons. The quality of their products is outstanding, ensuring that everything they deliver is fresh and flavorful, which gives me confidence in their offerings. I value their honesty and reliability; they are transparent about their capabilities, and if something is not feasible, they communicate that upfront. This openness fosters a collaborative environment where we can find solutions together. Additionally, their global reach is impressive. They manage to provide consistent service and maintain our desired designs across different countries, which was a challenging task that other companies couldn't commit to. The initial setup process was exceptionally smooth and straightforward, making communication easy and efficient, which further enhances the overall experience. The team is dedicated, always delivering and making it possible for us to run campaigns seamlessly. This level of service has earned them my trust and high likelihood of recommending them to others, scoring a perfect 10 on my recommendation scale.
Your service was perfect. From customer service to the delivery. Thank you.