I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The fact that Yaroslav immediately reacted when incorrectly 2 payments were made and declined the one payment. Gifts baskets were delivered as requested.
Loved the communication for me and the recipient. The delivery was to a hotel and left with front desk exactly as I requested. My recipient was send a message to let her know it arrived and later to ensure satisfaction. We were both greatly impressed and appreciative.
The company delivered the order on time. The flowers were fresh, and the gift items were of excellent quality. My friend’s mother truly appreciated her birthday gift. I look forward to ordering future gifts from this company.