Successful and on-time delivery of a Sympathy gift to a remote part of the DR. Customer service worked with me to send what was possible for the local vendors and reimbursed me for what was not possible. I really appreciated their efforts to make this delivery happen, even with the location challenges.
Very good customer service, was beautifully arranged, questions answered, matters resolved. Care was ensured in a sensitive time when it is hard to see your loved ones across continents. Thank you so much for your help and care.
Our company orders every year for our International Customers and have for several years. We order about thirty each Holiday season and ship worldwide. The baskets look nice, like your average gift baskets from a gift basket company, so for us it isn't really about the gift, but more so the process. We are very busy and just want to get something nice out to our customers as quickly and hassle-free as possible. Our representative, Mariana Pereira makes it so easy and convenient. She is honestly the ONLY reason why we don't look into other companies with similar offerings. She is flexible with our changes and makes great suggestions- she just makes the process hassle free. She is extremely responsive and just PERFECT! Thank you, Mariana and GiftBasketsOverseas!
I was very happy with the complete experience. Thank you especially to Alex Praet for correcting my oversight when ordering.