I have to tell you...you folks did a wonderful job. All the fruit was fresh and large and my son was thrilled to see fresh fruits. Thank you.
• Reviewed by H. Fellows - September 12, 2015
(West Hartford CT, USA)
Used their service for the first time and was immediately impressed by their professionalism (received a phone call soon after order was placed to confirm details) and the subsequent delivery of my gift (To Split, Croatia) was as requested. The gift itself was exactly as described and pictured in the catalogue and of the highest standard. Would highly recommend to anyone requiring overseas gift delivery.
• Reviewed by Danny - March 03, 2017
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)
Thank you for the wonderful service you provided in sending the flower gift basket that I ordered. Not only did the flowers arrive at the time requested, but I also learned that they were absolutely Gorgeous.
• Reviewed by Shirley B. - May 09, 2017
(Shreveport LA, USA)