I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Despite a couple of problems, the flowers were delivered on time and were very well received, The customer service team kept me informed throughout the process. Very impressed.
I was amazed at their customer service. I ordered stuff for my daughter , made few changes couple of times. They are so prompt in replying and making adjustments. Highly recommended!!
This was a great experience! Ordering gifts for our team in 20 different location has never been easier! Thank you Diana Dunn, you've been awesome!