What Our Clients Say?
We choose Gift Baskets Overseas for the delivery of seasonal corporate gifts to our clients in Serbia. This was an extremely positive first time experience - fast delivery, reasonable price, good quality and great appearance of the gifts! We were pleased to be assisted by very competent and supportive customer service staff. Special thanks to Mrs. Liz Palmer!
December 29, 2019
It is in difficult times that you really know the character and quality of people. The same applies to business and companies. There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
April 11, 2018
I can highly recommend using Gift Baskets Overseas to anyone for both business and personal hampers. Their customer service is excellent and they have a huge range of varying values. I originally enquired with them as I had to send 5 hampers to Business Clients in 4 different countries. I was served by David who made the whole process easy & very professional. Based on David's excellent customer service I have now also decided to use them for my own private Christmas hamper to family in the USA. Once again, excellent customer service. I will definitely use then again for both private and business. If you are looking for quality products with professional service you can't go wrong.
December 14, 2017
I'm so glad I could write a review today. It was the first time i placed the order and i am extremely overwhelmed with the experience i have received. Well i should been unhappy when i got to know the plush bunny went out out stock but i wasn't an inch disappointed & thats because of the Excellent Customer Service i received. I not only got alternate options to select from but also received so much help in rescheduling my delivery date to when i could received my desired gift. Also i wanted some help with a bit of changes to the wine i ordered and i was surprised with the kind of help i received. Customer Service went out of their way to do the best possible thing to accommodate my requirements inspite of saying there isn't much that can be changed. They contacted the locals, updated what i wanted in their records, sending confirmation emails and did all they can to keep me a happy customer I would specially like to name some customer service representatives because of whom i am a happy customer and they did all they can to help me. I am extremely grateful to then as it was the first time i order for my Best Friends Birthday and their help means a lot :) - Ally Winters - You are Awesome as i know you went out of your way and the way you assured me it restored my faith in you totally. - Kate Collins, Sue Mitchell, Alexa Smith, Irwing Torres, Elizabeth Evans - Thank you so much guys. You all are The Best !!! Giftbasketsoverseas - THANKS A LOT :)
March 11, 2019