Successful and on-time delivery of a Sympathy gift to a remote part of the DR. Customer service worked with me to send what was possible for the local vendors and reimbursed me for what was not possible. I really appreciated their efforts to make this delivery happen, even with the location challenges.
I appreciate the quality of communication and the speed of service from Gift Baskets Overseas. We had to switch gifting companies at the last moment because the other company couldn't deliver to the countries we needed. Gift Baskets Overseas solved this issue quickly, sending gifts to all our recipients within a week and within the timeframes we set. The initial setup was a breeze, I give it a 10 out of 10, and I'm really satisfied as everything went just great. Gift Baskets Overseas quickly solved our problem of sending gifts to multiple countries within a week. I like their communication quality and speed.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!
The selection is great, a really easy process and very helpful staff. This makes sending gifts overseas very easy and hassle free. I will continue to use Gift Baskets Overseas. Yaroslav is always very helpful and nothing is too much trouble. Highly recommend.