I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
I have been using Gift Baskets Overseas for my international gift giving for many years and the service is always prompt, friendly, and client focused. They make my persona and professional gift giving completely stress free.
Loved the communication for me and the recipient. The delivery was to a hotel and left with front desk exactly as I requested. My recipient was send a message to let her know it arrived and later to ensure satisfaction. We were both greatly impressed and appreciative.
Superb communication & customer service. Despite very late ordering Alyssa Bell managed to ensure our clients received their gift baskets from us & kept up updated throughout.