I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
I have been a loyal customer of this platform for two consecutive years, purchasing Christmas gifts annually for our customers overseas. The gift boxes are elegantly crafted and aesthetically pleasing, which have been well-received by all of my clients. Additionally, the customer service representatives are highly attentive and provide thorough responses to all inquiries. I hereby give my full recommendation and intend to make further purchases on this platform in due course.
The fact that Yaroslav immediately reacted when incorrectly 2 payments were made and declined the one payment. Gifts baskets were delivered as requested.
This was a great experience! Ordering gifts for our team in 20 different location has never been easier! Thank you Diana Dunn, you've been awesome!