I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
I was very happy with the complete experience. Thank you especially to Alex Praet for correcting my oversight when ordering.
The process was easy for me. All I needed to contribute was a mailing list and credit card.
The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.