I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The selection is great, a really easy process and very helpful staff. This makes sending gifts overseas very easy and hassle free. I will continue to use Gift Baskets Overseas. Yaroslav is always very helpful and nothing is too much trouble. Highly recommend.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!
Our company orders every year for our International Customers and have for several years. We order about thirty each Holiday season and ship worldwide. The baskets look nice, like your average gift baskets from a gift basket company, so for us it isn't really about the gift, but more so the process. We are very busy and just want to get something nice out to our customers as quickly and hassle-free as possible. Our representative, Mariana Pereira makes it so easy and convenient. She is honestly the ONLY reason why we don't look into other companies with similar offerings. She is flexible with our changes and makes great suggestions- she just makes the process hassle free. She is extremely responsive and just PERFECT! Thank you, Mariana and GiftBasketsOverseas!