I was very hesitant to use an unknown online process after several bad incidents in the past but I was so very happy with the results. The service was efficient and the contact from staff was fast and courteous. I was reassured when the ladies at GiftbasketsOverseas immediately noted the special delivery address and the fact that it was for my 90 year old Aunties Birthday. Auntie was surprised and teary at receiving such a wonderful basket and flowers. She was overwhelmed and the envy of her peers and fellow residents. Thank you so much for helping me celebrate a special lady. I can't recommend you highly enough.
• Reviewed by Nely Freeman - June 13, 2016
Very professional to deal with. Received confirmation phone call soon after I lodged the order and the order was fulfilled as requested. Item was identical as described and pictured in catalogue. Would highly recommend to anyone wishing to send gifts overseas.
• Reviewed by Dancet - March 03, 2018
Thank you for doing such fine work!
I appreciate what you have done. It allowed me to send my love and aloha to my beloved friend more than half way across the world. She was very surprised and happy to receive her special favorite flower, white roses, in perfect condition. Thank you for making that possible !!!
• Reviewed by Fred G - September 01, 2015
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)