I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The fact that Yaroslav immediately reacted when incorrectly 2 payments were made and declined the one payment. Gifts baskets were delivered as requested.
GiftBasketsOverseas is convenient, fast, and very service-minded. They answer questions promptly, are proactive if there are any delivery issues, and make the process truly easy and enjoyable. Highly recommend!
Every year you all do a great job! Mayra was very helpful this year!