Superb communication & customer service. Despite very late ordering Alyssa Bell managed to ensure our clients received their gift baskets from us & kept up updated throughout.
I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
I would like to thank the team who connected with me about a peanut allergy that my granddaughter has. They put in alternative selections which were great.
Thank you for your efficiency in managing the delivery of this birthday gift, I shall certainly use your services in the future, cc’g your CEO also who sent a “Welcome email”, a good PR exercise from the top man.