I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.
Despite a couple of problems, the flowers were delivered on time and were very well received, The customer service team kept me informed throughout the process. Very impressed.
Very impressed with timely service and ability to customize order (and card / message). Very good updates on the delivery via email. Thank you.