The fact that Yaroslav immediately reacted when incorrectly 2 payments were made and declined the one payment. Gifts baskets were delivered as requested.
Thank you for your efficiency in managing the delivery of this birthday gift, I shall certainly use your services in the future, cc’g your CEO also who sent a “Welcome email”, a good PR exercise from the top man.
The feedback from our clients was overwhelmingly positive. They were delighted with the quality and presentation of the gifts, which helped strengthen our business relationships. The joy and appreciation expressed by our clients were a testament to the quality service provided by Gift Baskets Overseas.A special mention must be made of Yaroslav, our point of contact at Gift Baskets Overseas. His dedication and customer service were exemplary. Yaroslav was always available, responding promptly to our queries and providing assistance whenever needed. His commitment to ensuring the smooth delivery of our gifts was remarkable. He went above and beyond, performing incredible feats to ensure customer satisfaction.
Conversing with the customer service Representatives on the telephone was professional and courteous. They contacted the recipient 24 hours in advance. Prompt delivery on the day it was scheduled. Cordial delivery driver person who helped give instructions on how to preserve the bouquet. The Christmas bouquet is just as pictured on the website. Truly Beautuful! This was delivered to Zaparyzhia, Ukraine. Despite the unspeakable adversity the Ukrainian people are going through, this is more than outstanding service! You brought real joy to my friend, Tatyana, in Zaparyzhia. Thank you for making it such a wonderful and blessed Christmas for her!