I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect.
• Reviewed by Kelsey Swaby - December 20, 2017
I first used Giftbasketsoverseas.com months ago. I placed an order from USA going to Russia. I placed on a Saturday night and it was delivered to my friend on Sunday. I was amazed how quick it was. I just placed my 2nd order on May 3rd another Saturday night and again it was delivered the next day. My friend loved it. Her Mom is going in the hospital for surgery so I just wanted to give them some joy. They forgot to put my card with the message with gift. It really was not a problem but they really stepped up and the next day brought my friend a complimentary box of chocolates. That was a great gesture and I will be using gift baskets solely and will recommend to anyone that will be shipping abroad.
• Reviewed by Jon B - May 06, 2018
(Bradford MA, USA)
I am a new customer and tried such service of gifting internationally for the first time. The recipient was friend travelling from India to Switzerland. Wanted to gift on a very short notice to hotel in Switzerland. Great customer support. I made sure for the delivery date before ordering and the same was nearly confirmed by the support centre over live chat. Very nice service and the delivery was made in time. Would definitely continue gifting on such future occasions for my friends residing overseas.
The gifts were exactly identical to pictures seen on the product page.
Really very good first time experience overall and definitely not the last one.....
• Reviewed by Sandeep Patil - June 18, 2015
I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!
• Reviewed by UWERA M. - December 13, 2017