I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
Your service was perfect. From customer service to the delivery. Thank you.
Thank you for your efficiency in managing the delivery of this birthday gift, I shall certainly use your services in the future, cc’g your CEO also who sent a “Welcome email”, a good PR exercise from the top man.
I would like to thank the team who connected with me about a peanut allergy that my granddaughter has. They put in alternative selections which were great.