"To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters"
Reviewed by Mrs Ling Walters - Rating: 4.8 Singapore
"Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way."
Reviewed by Ned - Rating: 4.6 CA, USA
"You don't need to improve anymore.
The whole experience was perfect.
From the website to the delivery.
100% Professional. THANK YOU."
Reviewed by Jorge V - Rating: 4.4 Buenos Aires, Argentina
"I could not be more satisfied with the service of giftbasketsoverseas.com. My daughter is studying a semester abroad and I came across an article about sending gifts overseas. Valentine's Day was approaching and I was at a loss of what to do. I had just recently sent documents via the U.S. mail and it took 22 days to get there! What would a gift package take! I decided to try giftbasketsoverseas.com. I ordered some items. I explained that my daughter was in a dorm via chat and not only was given direction via the chat on how to send to her, but also was contacted by the person I chatted with to confirm everything. Then my daughter had a change in plans and I needed to get the gifts to her before the scheduled delivery. I contacted giftbasketsoverseas.com and asked if there was any way possible to have the items delivered that day. They said they would try and would let me know if they succeeded. Well, they succeeded and my daughter was thrilled with the gifts. The personal attention to my order, the quality of the gifts and their help in accelerating the delivery exceeded any expectations I had. Colleges should include this site in their informational packages for parents of students studying abroad."
Reviewed by Lana T - Rating: 5 Lords Valley PA, USA
"My parents live in Israel. My dad did not feel well recently so I decided to send him a gift basket. It was a bit tricky finding a company that delivers to Israel, as I did not want to send just flowers and chocolates. I recently had a bad experience on Valentine's day with another service my boyfriend used, so I took care to do ample research on the net. I found giftbasketoverseas.com and chose the luxury wine and cheese basket. They were so professional and called me within a few hours to verify that I indeed put in the order. My parents got the basket right on time, and were basically knocked off their feet by it's beauty and luxury. So worth it! I will always use this company for future orders. It's so important when it's a gift for you loved ones! Highly recommend this experience for anyone who want to send a gift basket. The variety is also amazing with regards to options on their website. "