"I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.
Reviewed by Austin - Rating: 4.8 USA
"I had some problems with the delivery but not because of the company or your service: the phone of my grandmother was not working but I sincerely appreciate doing your very best to deliver on Saturday, 8pm and very prompt communication during the process. Thank you very much for such a great service that allows to reach the loved ones from overseas. I will certainly use your service again! "
Reviewed by Julia M - Rating: 4.1 Auckland, New Zealand
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.4 North Ryde NSW, Australia
"We are really impressed by your service and prompt delivery and our family in the UK are to quote "extremely grateful for their lovely gift"
Reviewed by Jeff Colley - Rating: 4.2 Perth, Western Australia
"I'm a speechless! All I can say is Excellent service. It was my first time to use GiftBasketsOverseas.com and I'm truly satisfied by the great service and the on-time delivery. My wife who lives in Abu Dhabi, UAE is more than happy to see the unexpected gift for her birthday from me and that makes me happy too!"