Successful and on-time delivery of a Sympathy gift to a remote part of the DR. Customer service worked with me to send what was possible for the local vendors and reimbursed me for what was not possible. I really appreciated their efforts to make this delivery happen, even with the location challenges.
They offer endless options and ship globally, which is important because the logistical side of gift-giving and creating an experience for your partners or customers can often be the most challenging part. Their support team is extremely responsive; when one of the gift recipients was unresponsive, Gift Basket Overseas kept me updated and tried several ways to reach the recipient. I truly appreciate their dedication and the quality of their service. Sending gifts internationally can often be unpredictable, but this service saved me a great deal of time and stress.
Loved the communication for me and the recipient. The delivery was to a hotel and left with front desk exactly as I requested. My recipient was send a message to let her know it arrived and later to ensure satisfaction. We were both greatly impressed and appreciative.
I have been a loyal customer of this platform for two consecutive years, purchasing Christmas gifts annually for our customers overseas. The gift boxes are elegantly crafted and aesthetically pleasing, which have been well-received by all of my clients. Additionally, the customer service representatives are highly attentive and provide thorough responses to all inquiries. I hereby give my full recommendation and intend to make further purchases on this platform in due course.