It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
Andre T - April 11, 2018
(North Ryde NSW, Australia)
GiftBasketsOverseas are one of the best and most professional online ordering businesses I have ever used. The order I placed in Australia one day was completed and delivered in NZ the next - less than 18 hours later!! My mother in law was absolutely thrilled with the quality and the size of the fresh fruit and food hamper. I will certainly be using them again and again!!
Tui McKeown - September 05, 2017
(Hampton VIC, Australia)
I had ordered the 'Spa day for him' gift basket to be delivered to my fiance on his birthday in Germany. I wanted it to be a surprise for him. It was delivered on time and he was totally taken by surprise! :) Everything from placing me the order to him receiving it on time was hassle free! Thank you giftbasketsoverseas.com! Will surely recommened this! :)
Shreya - October 02, 2015
Thank you for doing such fine work!
I appreciate what you have done. It allowed me to send my love and aloha to my beloved friend more than half way across the world. She was very surprised and happy to receive her special favorite flower, white roses, in perfect condition. Thank you for making that possible !!!
Fred G - September 01, 2015