Thank you firstly for all your help, you have been amazing! We will make sure we leave a comment for sure and next time we have a US order we’ll definitely use you guys.
The customer service is wonderful. They rang me within 30 minutes the first time I used them as I had forgotten to add receiver's phone number. Another time I got the address wrong and they sorted it immediately I realised. I use twice a year to send gifts to my son in Hong Kong from UK. They are always delivered on time and are beautifully packaged and of high quality.
I send 2 packages with this company and had a pleasant experience. Not only packages arrive as the picture indicated, also due to a delivery issue the customer service promptly took care of the issue. I appreciate their communication with me and commitment for customer service.
Never had a problem with this company. Always delivers in time, the staff are very service focused and follow up with you regularly, shout out to Diana Dunn who I’ve dealt with for a good few years. She does a great job.
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