We were looking for a service that could send a holiday gift to a friend of ours who lives in Bucharest, Romania. Experience has shown this is NOT an easy thing to do if trying to mail the gift yourself from the USA (and of course you are quite limited in what you can send from here to Europe, and of course there are Customs charges as well!). With Gift Baskets Overseas, we were able to avoid such difficulties. We picked out a lovely gift basket of goodies for our friend which we assume were sent from the U.K. thereby avoiding Customs fees and exorbitant shipping charges from the U.S. The gift basket arrived on time in Bucharest, and the delivery service there went the extra mile to find our friend who was not at the office that day to insure her gift was delivered. She was very excited and pleased and so are we.
Mrs. Richard Furr - December 30, 2018
(Charlotte NC, USA)
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
Andre T - April 11, 2018
(North Ryde NSW, Australia)
Mike called me today, all emotional and showed me the basket over Skype. He just returned from his business trip in NYC and found the gift at his door steps! I selected the exact gift he wanted, he is happy as a kid. Thank you!
Irina - March 13, 2017
Fantastic! Here was the feedback from the recipient: " they did such a nice job of stacking up the chocolate boxes and wrapping with a nice red ribbon and gift card - it was very professional and nicely done".
Easy for me because I did not have the hassle of having to pack it and mail it to Japan myself (expensive).
A Walker - July 13, 2015