Send Italian Gifts to New Caledonia

The process was very easy to follow, wouldn't hesitate to use again for corporate gifting. Customer service, 5 stars.

I have never sent anything overseas before but I found Gift Basket Overseas (GBO)and they were the most customer service friendly company I`ve ever done business with. I picked out one of their baskets and sent it from the U.S. to Colombia South America. The basket arrived on time but wasn`t exactly how it showed in the catalog. When I pointed this out to GBO they appointed Alex Praet as my personal customer care specialist. Alex immediately said they want to make it right and allowed me to pick out another basket at no charge, I was shocked this was above and beyond what I expected. They had a new basket delivered within days. Then I wanted to send a spa package to that same person in Colombia so I reached out to Alex to help me find a spa close by. Alex took it upon himself to find a local spa and negotiate a good price, and the best part was GBO does not even offer that product but Alex helped me secure it anyway. I have never written a review on anything before but I felt compelled to do so because of the extraordinary customer service I received from Alex and Gift Baskets Overseas. And the person I was sending these gifts to was overwhelmed with joy, it was an amazing experience. Do not hesitate to use this company for any of their products, they are amazing.

The GBO can indicate problems with your order quickly (insufficient stock…) and promptly implement the adjustments in the invoice. And they achieve that under tight intervals of the festive season. GBO indicates the delivery date and the recipient’s name to easily track your presents.

Gift Baskets Overseas are amazing providing worldwide service with custom products. I use Gift Baskets Overseas for a global cake delivery campaign in my company. They solved my problem of needing custom design cakes with my logo, which other companies couldn't meet. I appreciate their product quality, honesty, and problem-solving, though vendor reliability can sometimes be challenging. What do I like best? I truly appreciate Gift Baskets Overseas for several reasons. The quality of their products is outstanding, ensuring that everything they deliver is fresh and flavorful, which gives me confidence in their offerings. I value their honesty and reliability; they are transparent about their capabilities, and if something is not feasible, they communicate that upfront. This openness fosters a collaborative environment where we can find solutions together. Additionally, their global reach is impressive. They manage to provide consistent service and maintain our desired designs across different countries, which was a challenging task that other companies couldn't commit to. The initial setup process was exceptionally smooth and straightforward, making communication easy and efficient, which further enhances the overall experience. The team is dedicated, always delivering and making it possible for us to run campaigns seamlessly. This level of service has earned them my trust and high likelihood of recommending them to others, scoring a perfect 10 on my recommendation scale.