I am so impressed with the service. Was punctual and they did everything they could to make it on time. They even went out of their way when the phone number was not working to try other means to contact the recipient. Will always use this company for my international and local gifts. I strongly recommend this company to everyone I know that is looking for gift delivery or any other service they provide.
Ben Mason - January 07, 2018
(New York, NY)
Requested a gift basket to be delivered to my wife in Kenya a day before valentines and despite the notice on the website of no guarantees of delivery, my order was able to arrive on time. Also I appreciated the call I got after placing the order and how the staff was supportive to ensure my order arrived on time. Would def recommend GiftBasketsOverseas to anyone wishing to send a gift to a loved one.
David K - February 18, 2016
Fantastic! Here was the feedback from the recipient: " they did such a nice job of stacking up the chocolate boxes and wrapping with a nice red ribbon and gift card - it was very professional and nicely done".
Easy for me because I did not have the hassle of having to pack it and mail it to Japan myself (expensive).
A Walker - July 13, 2015
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
Andre T - April 11, 2018
(North Ryde NSW, Australia)