I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect.
Kelsey Swaby - December 20, 2017
Thank you so much to the whole team. This is my first order with you and I am very impressed. You guys are true messengers.
I was quite sad when i was first told that the earliest you could deliver the flowers was the day after her birthday. I thought to myself.. I have paid for it already can't be bothered for a refund, so just go on with the delivery. I just thought better late than never. I was constantly updated of the progress from the time i placed my order online and it made me feel reassured.
I did not inform my daughter about the gifts. I was so shock when she sent me a message saying thank you for the flowers. They were delivered to her exactly ON her birthday. Not only that.. the delivery guy made his way to my daughter's classroom at the University despite the instruction of just leaving the flowers at the dormitory's reception. What a brilliant effort. The flowers were so lovely. A lot better than the pictures online. My daughter was so happy, took a selfie with her bouquet of flowers and made it her FB profile picture.
You guys ROCK! You made a personalized surprise across the miles.
You surprised both of us.
The chocolates were also received yesterday 30th.
Thank you so much. I will spread the nice experience and surely do this again.
EDELYN - October 02, 2015
Used their service for the first time and was immediately impressed by their professionalism (received a phone call soon after order was placed to confirm details) and the subsequent delivery of my gift (To Split, Croatia) was as requested. The gift itself was exactly as described and pictured in the catalogue and of the highest standard. Would highly recommend to anyone requiring overseas gift delivery.
Danny - March 03, 2017
To all the Customer service team at Gift Basket
A BIG THANK YOU ! for making the day of my mom . I have called her just now and she has received both the bouquet of flowers as well as the Gift Basket this afternoon.
This is the 1st time I am using the service of Gift Basket and your professionalism and great Customer service support has impressed me GOOD JOB Ladies ! I definitely come back more for your services.
Thank you for always being so responsive, polite and helpful..it was our error for indicating the wrong address and you have managed to assist me to re-route the delivery and ensuring my mom received the gift.
We are sorry for causing any inconvenience at your end. A big thank you again to all who have been following and responding to me.
Thanks: we will definitely come back for more of your services
Mrs Ling Walters
Mrs Ling Walters - September 24, 2017