What Our Clients Say?
I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!
December 13, 2017
We've ordered with GiftBasketsOverseas before, and we keep coming back because the quality of the service and the gifts are unmatched.
December 18, 2017
I'm so glad I could write a review today. It was the first time i placed the order and i am extremely overwhelmed with the experience i have received. Well i should been unhappy when i got to know the plush bunny went out out stock but i wasn't an inch disappointed & thats because of the Excellent Customer Service i received. I not only got alternate options to select from but also received so much help in rescheduling my delivery date to when i could received my desired gift. Also i wanted some help with a bit of changes to the wine i ordered and i was surprised with the kind of help i received. Customer Service went out of their way to do the best possible thing to accommodate my requirements inspite of saying there isn't much that can be changed. They contacted the locals, updated what i wanted in their records, sending confirmation emails and did all they can to keep me a happy customer I would specially like to name some customer service representatives because of whom i am a happy customer and they did all they can to help me. I am extremely grateful to then as it was the first time i order for my Best Friends Birthday and their help means a lot :) - Ally Winters - You are Awesome as i know you went out of your way and the way you assured me it restored my faith in you totally. - Kate Collins, Sue Mitchell, Alexa Smith, Irwing Torres, Elizabeth Evans - Thank you so much guys. You all are The Best !!! Giftbasketsoverseas - THANKS A LOT :)
March 11, 2019
I use Gift Baskets Overseas every year for our company holiday gifts. Katherine Moore and her team are exceptional. The orders are always delivered on time and I am given notification of when they are delivered which makes my life so much easier. I cannot say enough good things about this company and I will continue to do business with them as long as we continue to do business with overseas customers.
December 16, 2019