What Our Clients Say?
I would like to give you some personal feedback on my experience using your service for the first time.<br /> In desperation, and after being let down by my original service, I came across your website. I was looking for a birthday cake to be sent to my Aunt in Gonubie, South Africa, was turning 80. This had proved to be a very frustrating task, as there are many businesses that will provide cakes to the main cities in South Africa, but Gonubie is not one of them.<br /> However, after selecting, what looked absolutely delicious on your website, a Charming Strawberries and Fruit Cake, I started a chat online to inquire that this was available for delivery to Gonubie. I chatted with a delightful Samantha Nava. So helpful, and understood my situation. I want to thank her for her help!!<br /> So, the cake was delivered on Friday 19th as requested, to a very surprised 80 year Aunt. The delivery person was apparently charming, and just as excited as my Aunt! She took a photo, which I would very much like to have a copy of if possible, of my Aunt and her cake. My Aunt has said that the cake was stunning!<br /> So, in conclusion, I want to say Thank You for helping me make an 80 year old smile on her birthday!!<br /> I will be using your service again!
July 25, 2019
Thank you so much to the whole team. This is my first order with you and I am very impressed. You guys are true messengers. I was quite sad when i was first told that the earliest you could deliver the flowers was the day after her birthday. I thought to myself.. I have paid for it already can't be bothered for a refund, so just go on with the delivery. I just thought better late than never. I was constantly updated of the progress from the time i placed my order online and it made me feel reassured. I did not inform my daughter about the gifts. I was so shock when she sent me a message saying thank you for the flowers. They were delivered to her exactly ON her birthday. Not only that.. the delivery guy made his way to my daughter's classroom at the University despite the instruction of just leaving the flowers at the dormitory's reception. What a brilliant effort. The flowers were so lovely. A lot better than the pictures online. My daughter was so happy, took a selfie with her bouquet of flowers and made it her FB profile picture. You guys ROCK! You made a personalized surprise across the miles. You surprised both of us. The chocolates were also received yesterday 30th. Thank you so much. I will spread the nice experience and surely do this again.
October 02, 2015
One very happy customer. Everything went smooth right from placing order, getting contacted by a customer Representative and delivery of the product. Ordered "The Gifts of Heaven Holiday Assortment" to a friend in USA to surprise him on his birthday.. The gift was delivered on time and was exactly the same as shown in pic. I will definitely be back to buy more and recommend this service to all my friends and family. Wish Giftbasketsoverseas.com all the very best. Keep up the Great service. Thanks, Soumya
January 11, 2017
I'm so glad I could write a review today. It was the first time i placed the order and i am extremely overwhelmed with the experience i have received. Well i should been unhappy when i got to know the plush bunny went out out stock but i wasn't an inch disappointed & thats because of the Excellent Customer Service i received. I not only got alternate options to select from but also received so much help in rescheduling my delivery date to when i could received my desired gift. Also i wanted some help with a bit of changes to the wine i ordered and i was surprised with the kind of help i received. Customer Service went out of their way to do the best possible thing to accommodate my requirements inspite of saying there isn't much that can be changed. They contacted the locals, updated what i wanted in their records, sending confirmation emails and did all they can to keep me a happy customer I would specially like to name some customer service representatives because of whom i am a happy customer and they did all they can to help me. I am extremely grateful to then as it was the first time i order for my Best Friends Birthday and their help means a lot :) - Ally Winters - You are Awesome as i know you went out of your way and the way you assured me it restored my faith in you totally. - Kate Collins, Sue Mitchell, Alexa Smith, Irwing Torres, Elizabeth Evans - Thank you so much guys. You all are The Best !!! Giftbasketsoverseas - THANKS A LOT :)
March 11, 2019