I ordered a cake on the same day I wanted it to be delivered and it was delivered on the same day as I requested !! I really appreciate the customer service I experienced and for sure I would recommend this site to anyone without hesitation..
I would like to give you some personal feedback on my experience using your service for the first time.<br /> In desperation, and after being let down by my original service, I came across your website. I was looking for a birthday cake to be sent to my Aunt in Gonubie, South Africa, was turning 80. This had proved to be a very frustrating task, as there are many businesses that will provide cakes to the main cities in South Africa, but Gonubie is not one of them.<br /> However, after selecting, what looked absolutely delicious on your website, a Charming Strawberries and Fruit Cake, I started a chat online to inquire that this was available for delivery to Gonubie. I chatted with a delightful Samantha Nava. So helpful, and understood my situation. I want to thank her for her help!!<br /> So, the cake was delivered on Friday 19th as requested, to a very surprised 80 year Aunt. The delivery person was apparently charming, and just as excited as my Aunt! She took a photo, which I would very much like to have a copy of if possible, of my Aunt and her cake. My Aunt has said that the cake was stunning!<br /> So, in conclusion, I want to say Thank You for helping me make an 80 year old smile on her birthday!!<br /> I will be using your service again!
Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
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