This is the second year I have used Gift Baskets Overseas for presents for my US based family. The quality and presentation of the baskets is nothing less than outstanding as is their customer service extended to me last year and particularly this year. I still have one more order to process for my youngest daughter's family when they return home from their snow boarding Christmas vacation in CA. Put simply, Gift Baskets Overseas delivers beautiful quality products on time - so very glad I found them!
I wanted to send a gift to my boyfriend in UK and am in one of those developing countries where the use electronic payment system is not available to pay online with a credit card, and my bf's birthday was on Saturday. I googled a weekend delivery facility and thanks God I found Giftbasketoverseas. I sent an email to them seeking confirmation that they would deliver on saturday and got a confiration response in the next 5 min... I was like waouwwwww... what a professional customer service! When order time came I wondered how will I pay? I went through their website and found offline payment methods suitable to my location, -a wire transfer to their bank account or western Union money transfer. I sent the cash via western union and communicated to them MCTN, they collected the cash then asked me for details of my order.. they created it.... The basket was delivered on the right day and at the correct location, my boyfriend was speechless when he received it... I really appreciated the professionalism of the service... Great!
Your customer service experience was very personal and efficient. I really felt cared for.
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