I'm so glad I could write a review today. It was the first time i placed the order and i am extremely overwhelmed with the experience i have received. Well i should been unhappy when i got to know the plush bunny went out out stock but i wasn't an inch disappointed & thats because of the Excellent Customer Service i received. I not only got alternate options to select from but also received so much help in rescheduling my delivery date to when i could received my desired gift. Also i wanted some help with a bit of changes to the wine i ordered and i was surprised with the kind of help i received. Customer Service went out of their way to do the best possible thing to accommodate my requirements inspite of saying there isn't much that can be changed. They contacted the locals, updated what i wanted in their records, sending confirmation emails and did all they can to keep me a happy customer I would specially like to name some customer service representatives because of whom i am a happy customer and they did all they can to help me. I am extremely grateful to then as it was the first time i order for my Best Friends Birthday and their help means a lot :) - Ally Winters - You are Awesome as i know you went out of your way and the way you assured me it restored my faith in you totally. - Kate Collins, Sue Mitchell, Alexa Smith, Irwing Torres, Elizabeth Evans - Thank you so much guys. You all are The Best !!! Giftbasketsoverseas - THANKS A LOT :)
EXCELLENT SERVICE...DELIVERED ON TIME AND EVEN RANG ME HERE IN THE UK TO MAKE SURE I HAD PUT THE RIGHT DAY FOR DELIVERY AS I WANTED THE CHRISTMAS PRESENT DELIVERED EARLY. I WILL CERTAINLY BE USING THIS SITE AGAIN...EXCELLENT SERVICE.
I just wanted to let you know that I'm really glad to do business with you guys again. I've purchased from you outside of work as well and I'm amazed at the efficiency your company has. You can ship anywhere and on time. I ordered a gift basket for my father in California about three days before US thanksgiving and the basket made it on time! And I know that when I need to ship baskets internationally under tight deadlines, you guys can get it done. Truly. We've used other companies before where gifts containing fruits, wine, cheese, or even chocolates where held up at customs or the packages 'never' arrived. It's great to know that with your company, the baskets will arrive and I can just move on to other tasks.
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