This option in sending a gift overseas was easy, convenient with a wide variety of choices available. When I made a mistake with my delivery date overseas i received a phone call advising me of the new date. On arrival the gift was met with a very courteous and helpful delivery person and the gift itself was given high praise for its quality, it brightened up my mums day.
• Reviewed by Janet H - February 09, 2018
(Sydney NSW, Australia)
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)
I have placed several orders for baskets to be delivered to Split, Croatia and I have been thoroughly impressed with the service and customer support received. The gifts have been delivered exactly when requested and have been an exact match to those pictured on the website. I would highly recommend giftbasketsoverseas to anyone wishing a delivery of flowers, chocolates etc to loved ones overseas. Order with complete confidence in their ability to deliver!!! Well done team! I shall be using your services again.
• Reviewed by Danny Cetin - May 05, 2017
(Carrum Downs, Victoria, Australia)
The recepient of the birthday gift reported to me that the basket was very tastefully arranged and the person who called to announce the delivery was really polite, and so was the deliverer. The gift was delivered at the exact ordered date. This is a very convenient and time-saving service. Thank you.
• Reviewed by Sandra - February 12, 2017
(Jacksonville FL, USA)
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