I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.
• Reviewed by Austin - March 07, 2016
Despite knowing about the advance ordering disclaimer, I ordered the gift on the 24th (from California) and was hoping to get it delivered on the 25th (to Belgrade). As soon as I placed my order one of their reps called me asking me to confirm the delivery address... I said fine but it'll have to wait until tomorrow because my int'l friend is asleep at the moment. I woke up the next day and my friend was in tears because she got the gift delivered. Figuratively speaking, I was floored. I couldn't believe that within a few hours they were able to figure out the delivery address and have it shipped to her. All of their reps are amazing and will go above-and-beyond in making sure you're a satisfied customer. In 30 years I have never experienced better customer service -- A+++ all the way.
• Reviewed by Ned - April 25, 2018
I would go so far to say this is the best customer care I have ever received. This is a very professional company, end to end. The follow up from the confirmation of the order to the delivered goods was perfect.
• Reviewed by Kelsey Swaby - December 20, 2017
Thanks for making this process very easy and reliable! Very happy with digital picture proof. I can see how the reciepient gets a gift. This is so great. I will send more in the furture. Please add more cosmetic and jewelry items for me to select. Customer service ladies are also very nice. They are so polite and informative. I like them. Thank you!
• Reviewed by Mint M - April 17, 2018
(Hills Estates CA, USA)