Really appreciate you following up and making sure your customers are happy. A lot of companies would have give up and/or send you to an automated system. Brilliant customer service! One of the best I’ve seen in business to date.
The gifts were as described (maybe even better, they had personalized the card with a handwritten note), and me/recipient was pleasantly surprised and very pleased with their service. Customer service was exceptional. Will use their services in the future.
Wonderful company that I stumbled upon when I was desperate to sent out Chinese New Year gifts to my sister in Singapore and my Brother in Malaysia. Most of the overseas hamper would not do delivery to Malaysia. I was very happy when I found out I was able to place 2 orders on 1 application & to 2 different countries. It was 5 days before CNY and it took only 3 days from date of order to arrive on time. My sister and Brother and their families were so delighted to see the beautiful packaged hamper of traditional Chinese New New gifts. The staff were very helpful when I encountered difficulties on their website and they were very professional and kept me updated when the one going to Malaysia was delayed by 1 day in arriving there. I am very pleased with this company and will use them again in future.
Was very happy with the choices, the gift recipient loved the gift basket, Uber-speedy delivery.
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