I placed an order with Gift Baskets Overseas to be delivered to a person working at a hotel in Costa Rica. I was unaware that this person no longer worked there so the order was delivered but not accepted. I was promptly asked for another address to deliver this order but I did not have one so I had to cancel my order. I totally understood if I had to pay fees for cancellation but they issued me a full refund. Excellent communication from this company and would definitely recommend them for any overseas gift deliveries.
They offer endless options and ship globally, which is important because the logistical side of gift-giving and creating an experience for your partners or customers can often be the most challenging part. Their support team is extremely responsive; when one of the gift recipients was unresponsive, Gift Basket Overseas kept me updated and tried several ways to reach the recipient. I truly appreciate their dedication and the quality of their service. Sending gifts internationally can often be unpredictable, but this service saved me a great deal of time and stress.
Your service was perfect. From customer service to the delivery. Thank you.
My sister was really happy with the gift and told me that it was beautifully wrapped. Thank you for the professionalism and the emails keeping me informed.