I am a new customer and tried such service of gifting internationally for the first time. The recipient was friend travelling from India to Switzerland. Wanted to gift on a very short notice to hotel in Switzerland. Great customer support. I made sure for the delivery date before ordering and the same was nearly confirmed by the support centre over live chat. Very nice service and the delivery was made in time. Would definitely continue gifting on such future occasions for my friends residing overseas.
The gifts were exactly identical to pictures seen on the product page.
Really very good first time experience overall and definitely not the last one.....
• Reviewed by Sandeep Patil - June 18, 2015
It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!
• Reviewed by Andre T - April 11, 2018
(North Ryde NSW, Australia)
GiftBasketsOverseas are one of the best and most professional online ordering businesses I have ever used. The order I placed in Australia one day was completed and delivered in NZ the next - less than 18 hours later!! My mother in law was absolutely thrilled with the quality and the size of the fresh fruit and food hamper. I will certainly be using them again and again!!
• Reviewed by Tui McKeown - September 05, 2017
(Hampton VIC, Australia)
I ordered 3 Halloween hampers & was amazed at how wonderful they were. I am in London/UK & ordered them for delivery into the USA... the whole process & delivery went without a problem. Thank you so much!
• Reviewed by Maria Yianni - December 18, 2014