"Even though I did not give GiftBasketoverseas 3 full business days to deliver to Brazil, they made an extra effort to get the gift on time for my mother-in-laws birthday. I was doubtful they could do it, but they came through fantastically providing regular updates and a courtesy email upon delivery. My wife said that my mother-in-law cried when she received the gift and said that the presentation was beautiful. They definitely exceeded expectations."
Reviewed by Paul S - Rating: 4.9 Greenwich CT, USA
"I gave a very short notice on my order. Giving them less than 2 business days and wanting it delivered on the weekend. Between those two facts, I figured my package wouldn't be on time. But I was pleasantly surprised to realize it arrived exactly when I wanted it to! The service is fantastic and ill definitely be using them again.
Reviewed by Austin - Rating: 4.7 USA
"I found Gift Baskets Overseas doing an online search and I can tell you - they are fantastic. Our son is overseas in the Czech Republic and I wanted to surprise him for his birthday - 21st - and everything that Gift Baskets said they would do - they did. They went above and beyond the call of duty to ensure that this gift was received by my son. It was so important to us and they realized it. I would recommend Gift Baskets overseas for anyone who wants exceptional gifts with exceptional service. And in today's world it is very hard to find businesses along with intelligent customer service that take responsibility and truly care! Thank you so much!!! "
Reviewed by P.T. Lopez - Rating: 4.5 New Zealand
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.5 North Ryde NSW, Australia
"I was very impressed with the service I received!! I wanted a special gift delivered to a special person in Turkey and this was accomplished thanks to all of you! The customer service was very professional and considerate. I was notified of every step and was also able to make substitutions due to delays, which were not due to the company. I don't know of a single other company that takes the time to personally call their customers to be sure a quality product is delivered and picked up in the same condition. Thank you all for your wonderful service :)"