"I am so impressed with the service. Was punctual and they did everything they could to make it on time. They even went out of their way when the phone number was not working to try other means to contact the recipient. Will always use this company for my international and local gifts. I strongly recommend this company to everyone I know that is looking for gift delivery or any other service they provide."
Reviewed by Ben Mason - Rating: 4.3 New York, NY
"Thank you so much for being able to deliver the gift basket we ordered,
especially as it was such short notice. Our friend is only staying at this
address for a few more days, so it was important that it arrived on time. Much appreciated.
Reviewed by Vivienne D - Rating: 4.2 Victoria, Australia
"My nephew loved the gifts. Thank you so much for getting this to him on his Birthday, even though it was short notice. I am very impressed with your service."
Reviewed by Zoe R. - Rating: 4.9 Bexleyheath Kent, United Kingdom
"It is in difficult times that you really know the character and quality of people. The same applies to business and companies.
There we were. Living in Australia and wanting to send a gift basket to our uncle in the US, celebrating his amazing 100th birthday. We did it through Gift Basket Overseas and were happy with the user friendly site. Simple process. Short and efficient. To our surprise, the basket didn't arrive at the date promised. We began an investigation, compounded by an 18 hour time difference between Sydney, Australia and Scottsdale, AZ. From day one, every single customer representative we corresponded with only had one thing in mind: to resolve the problem. Through many iterations we found out I had a typo on the street name and although the zip code was correct, the courier delivered to an address that was not our uncle's. GBO sent a replacement basket at their cost and still that didn't make it to him. After a lot of investigations and the personal involvement of their customer service director, we finally had the gifts arrive at their destination. A very big thank you and we can assure you that you now have a customer for life and I will be recommending you to my friends. You showed us what customer service is all about. Thanks!"
Reviewed by Andre T - Rating: 4.8 North Ryde NSW, Australia
"Mike called me today, all emotional and showed me the basket over Skype. He just returned from his business trip in NYC and found the gift at his door steps! I selected the exact gift he wanted, he is happy as a kid. Thank you!"